Receiving and Seeking Feedback

Course Overview

Receiving regular and direct feedback from managers, subordinates, and peers empowers us to grow as professionals and produce better results.

However, not everyone has the same experience and relationship with receiving feedback. Feedback may make you feel anxious, afraid, or even threatened.

That’s why this course will help you understand common reactions to feedback and dispel any misconceptions you may have. You’ll learn how to adopt the right mindset and build a positive relationship with feedback.

This course will teach you to receive and respond to feedback gracefully. That includes how to react to feedback, what to do if you don’t agree with the feedback, questions to solicit feedback that’s more helpful to you, and how to keep communication lines open for receiving feedback in the future. You’ll also learn how to seek more feedback from your manager or peers.

Unique Features of the Course

• Interactive Course
• Scenario(s)
• Knowledge Check(s)
• Quiz

Table to Content

INTRODUCTION

• Introduction
• Common Reactions to Feedback
• Adopting the Right Mindset

RECEIVING FEEDBACK

• How to Respond to Feedback With Grace
• Questions to Solicit Better Feedback
• Do’s and Don’ts of Receiving Feedback

SEEKING FEEDBACK

• Why Seek Feedback
• How to Ask for Feedback
• Do’s and Don’ts of Seeking Feedback

CONCLUSION

• Knowledge Check
• Summary
• Quiz

Intended audience

This course is intended for undergraduate and postgraduate students as well as working professionals from all streams/departments/functions.