Business Emailing, Phone, and Messaging etiquettes

Course Overview

Electronic modes of communication are one of the mainstays of professional communication because they are convenient and offer a wide range of functionalities.

With increasing international business partnerships and employment contracts, as well as pandemic-related lockdown orders, electronic communication’s use has surged even further.

As with most business communication, there are certain etiquette rules that govern professional electronic correspondence. Adhering to these rules can make or break you or your company’s impression.

This course on Business Emailing, Phone, and Text Messaging Etiquette will give you the tools you need to craft perfect emails, send crisp text messages, and place seamless business calls.

Unique Features of the Course

• Interactive Course
• Knowledge Check(s)
• Quiz

Table to Content

• Email Etiquette
• Telephonic Etiquette – Business Phone Calls
• Instant Messaging in a Business Setting
• Quiz

Intended audience

This course is intended for undergraduate and postgraduate students as well as working professionals from all streams/departments/functions.