Learning Everest Private Limited.

login/sign up
login/sign up

A Guide to Empathy at Work

Understand the role of empathy in business. Discover how to communicate with empathy and build meaningful connections with customers and colleagues.
Avatar of Learning Everest
Instructor
Learning Everest
Category
Professional Skills
59 Students enrolled
  • Description
  • FAQ

Course Overview

Empathy – the ability to understand and share other people’s emotions – is critical in the workplace. Customers want to feel appreciated for their business and acknowledged when they have a problem. Employees want to feel valued and for their coworkers and managers to notice when they’re happy or in distress.

In this course, you’ll first learn what empathy is and why it’s an essential business skill. Then, you’ll uncover how to communicate with empathy and overcome roadblocks. Finally, you’ll work on strategies to help you build empathy. so that you can use the information you get to make changes for the better.

Unique Features of the Course

  • Interactive Course
  • Scenario(s)
  • Video(s)
  • Knowledge Check(s)
  • Quiz

Table to Content

  • What Is Empathy?
  • The Importance of Empathy at Work
  • Communicating With Empathy
  • Overcoming Empathy Roadblocks
  • Strategies for Building Empathy
  • Summary
  • Quiz

Intended audience

This course is intended for undergraduate and postgraduate students as well as working professionals from all streams/departments/functions.

Who is this course intended for?
This course is intended for undergraduate and postgraduate students as well as working professionals from all streams/departments/functions.
How do I access this course?
You will first have to purchase the course and create an account by registering on the platform. Then log in with your registered email and access the course.
Do I need any prior knowledge or prerequisites for this course?
Basic knowledge of the subject is recommended, but not required.
What infrastructure will I need?
You will need a computer/ laptop/mobile device with stable internet access to access this course. The use of headphones is recommended.
Is there a certificate upon completion?
Yes, a certificate of completion is provided once you successfully finish all modules and assessments.
Is there a deadline to complete this course?
The course is self-paced, but we recommend completing it within 15 days for the best experience.
Can I access the course on mobile devices?
Yes, our platform is mobile-friendly and can be accessed via all devices, including smartphones and tablets.
How can I provide feedback on the course?
We welcome your feedback! You can provide it through the course platform or by contacting our support team.
How do I contact technical support during my course?
For technical support, please email contact@learningeverest.com, 10:00 am – 7:00 pm IST Monday – Friday. We are ready to help!
Can I put my Online Course(s) toward a professional certificate or degree program?
Online Courses are intended to deepen your knowledge of a particular field, but cannot be formally applied as credits to other institutions.
Who should I contact if I have additional questions?
You can contact the Learning Everest Team at contact@learningeverest.com
Can I get a refund if I am unable to attend my Online Course?
We do not offer refunds for eLearning courses.
Related courses
A Guide to Empathy at Work
Get course ₹249 ₹549
Course available for 365 days
Add to wishlist
Share
Course details
Duration 1 hour 10 minutes
Level Beginner
Certificate of Completion
One year access
Access on Laptop, Desktop, Mobile and Tablets
Popular courses

Archives

No archives to show.

Categories

  • No categories