Expert Strategies for Overcoming Sales Objections

Course Overview

No matter your solution, the dreaded excuse – “I’m not interested.” – comes with the territory in sales. Customers won’t always be ready or eager to buy. They’ll have questions, concerns, and likely some fears about being taken advantage of or making the wrong decision.

So, what’s the solution? Don’t let objections rattle you. Instead, remember that a “No,” is simply an opportunity for you to pivot, adjust your sales pitch, and relate to your prospect.

In this course, you’ll learn what sales objections are and how to address them effectively by exploring popular objections, winning techniques, and common mistakes.

Unique Features of the Course

• Interactive Course
• Scenario(s)
• Video(s)
• Knowledge Check(s)
• Quiz

Table to Content

INTRODUCTION

• Introduction to Handling Sales Objections

TECHNIQUES FOR HANDLING OBJECTIONS

• 5 Common Sales Objections—and How to Overcome Them
• Winning Techniques for Handling Sales Objections
• Common Mistakes When Handling Sales Objections

CONCLUSION

• Summary
• Quiz

Intended audience

This course is intended for undergraduate and postgraduate students as well as working professionals from all streams/departments/functions.