Learning Everest Private Limited.

Building Relationships in Sales

Learn essential techniques to foster trust and rapport with buyers, boosting your sales effectiveness.
68 Students enrolled
  • Description
  • FAQ

Course Overview

From the first point of contact, all the way through the buyer’s journey, and even beyond the close, salespeople constantly interact with customers. That makes relationship-building an essential skill in sales.

This course introduces valuable strategies to increase your relationship-building skills. First, you’ll learn about the importance of understanding your buyers. Then, you’ll learn how to use that foundation to earn trust and build rapport, while developing your own emotional intelligence. By the end, you’ll have a clear understanding of how to best connect with potential buyers.

Unique Features of the Course

  • Interactive Course
  • Scenario(s)
  • Video(s)
  • Knowledge Check(s)
  • Quiz

Table to Content

UNDERSTANDING YOUR BUYERS

  • How to Qualify Sales Leads Using the BANT Framework
  • Understanding Potential Buyers’ Needs
  • 7 Things to Know About Potential Buyers
  • Leveraging Decision-Makers, Influencers, and Gatekeepers in Sales

BUILDING RELATIONSHIPS WITH YOUR BUYERS

  • How to Build Trust With Potential Buyers
  • Why Transparency Is Key to Building Relationships and Boosting Sales
  • What Is Consultative Selling and Why Is It Effective?
  • Developing Emotional Intelligence in Sales

SUMMARY

  • Summary
  • Quiz

Intended audience

This course is intended for undergraduate and postgraduate students as well as working professionals from all streams/departments/functions.

Who is this course intended for?
This course is intended for undergraduate and postgraduate students as well as working professionals from all streams/departments/functions.
How do I access this course?
You will first have to purchase the course and create an account by registering on the platform. Then log in with your registered email and access the course.
Do I need any prior knowledge or prerequisites for this course?
Basic knowledge of the subject is recommended, but not required.
What infrastructure will I need?
You will need a computer/ laptop/mobile device with stable internet access to access this course. The use of headphones is recommended.
Is there a certificate upon completion?
Yes, a certificate of completion is provided once you successfully finish all modules and assessments.
Is there a deadline to complete this course?
The course is self-paced, but we recommend completing it within 15 days for the best experience.
Can I access the course on mobile devices?
Yes, our platform is mobile-friendly and can be accessed via all devices, including smartphones and tablets.
How can I provide feedback on the course?
We welcome your feedback! You can provide it through the course platform or by contacting our support team.
How do I contact technical support during my course?
For technical support, please email contact@learningeverest.com, 10:00 am – 7:00 pm IST Monday – Friday. We are ready to help!
Can I put my Online Course(s) toward a professional certificate or degree program?
Online Courses are intended to deepen your knowledge of a particular field, but cannot be formally applied as credits to other institutions.
Who should I contact if I have additional questions?
You can contact the Learning Everest Team at contact@learningeverest.com
Can I get a refund if I am unable to attend my Online Course?
We do not offer refunds for eLearning courses.
Building Relationships in Sales
Course available for 365 days
Course details
Duration 2 hours 5 minute
Level Beginner
Certificate of Completion
One year access
Access on Laptop, Desktop, Mobile and Tablets

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