Leading Through Difficult Times

Course Overview

Data breaches, natural disasters, and workplace violence are just a few of the risks businesses face. Crises like these can throw a company into chaos, threaten public and employee safety, and more. While predicting a crisis is nearly impossible, you can take steps to prepare for, mitigate, and navigate the most likely risks.

In this course, you’ll learn how to lead through difficult times using crisis management. You’ll get an in-depth look at each stage of crisis management, including the critical steps you should take before, during, and after a crisis.

Unique Features of the Course

• Interactive Course
• Scenario(s)
• Video(s)
• Knowledge Check(s)
• Quiz

Table to Content

FUNDAMENTALS

• Introduction
• How a Crisis Can Impact Your Business
• Common Types of Business Crises

CRISIS MANAGEMENT

• What Is Crisis Management?
• Preventing and Preparing for a Crisis
• Responding to a Crisis
• Recovering After a Crisis

CONCLUSION

• A Real-World Scenario
• Summary
• Quiz

Intended audience

This course is intended for undergraduate and postgraduate students as well as working professionals from all streams/departments/functions.