Learning Everest Private Limited.
You’d love for your employees to always get along. But the reality is that disagreements happen when you bring together people with different personalities, opinions, and values. As a manager, you need to keep an eye on potential conflicts between employees and help them resolve issues effectively. Otherwise, your team’s morale, productivity, and communication may take a hit.
In this course, you’ll learn why conflict happens, common ways people react to conflict, and how to turn workplace disagreements into opportunities for constructive dialogue, change, and new understanding.
FUNDAMENTALS
COMMON WAYS WE RESPOND TO CONFLICT
RESOLVING CONFLICT EFFECTIVELY
CONCLUSION
This course is intended for undergraduate and postgraduate students as well as working professionals from all streams/departments/functions.